Urbanfloor™ warrants that the residential flooring sold under this Warranty (the “Flooring”) is, at the time of sale, free from defects in material and manufacture and that it conforms to Urbanfloor's standard specifications for the flooring model. Urbanfloor further warrants that when professionally installed according to Urbanfloor specifications with Glue Down and Nail Down installations and when maintained according to Urbanfloor instructions and used for its intended purpose, the flooring will not delaminate, separate, buckle or cup as a result of a manufacturing defect for twenty-five (25) years from the date of sale (Structural Warranty Period).
Wood is Wood: Natural variations in the color or textures of wood are not considered defects and hence cannot be a reason for refusal, refund or return. If the above is not acceptable, we recommend laminate flooring.
The Art of Staining Wood: The unique footprint of wood gives each piece its own rich look. This is why each piece will stain in its own distinctive manner. The purpose of this stain sample is to give you a feel for its look, however for these reasons, it will not be an exact match.